TERMS & CONDITIONS

Soie reserves the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will become effective as of the “Last Updated” date stated in the revised version. By continuing to use our website, you agree to be bound by the updated terms. We encourage you to review these Terms periodically.

Customers acknowledge that the brand is not responsible for the final outcome of any product customizations. By placing an order for a customized item, the customer agrees to accept the product in its modified form. In case of any delivery delays, customers will be informed in advance. Requests for alterations will not be accepted after 10 days from the delivery date.

Acceptable Use

You are solely responsible for all activity conducted through your account on www.soie.pk. To ensure a safe, respectful, and secure environment for all users, the following activities are strictly prohibited:

  • Violating any applicable laws or regulations
  • Infringing upon or misappropriating intellectual property, privacy, publicity, or other legal rights of others
  • Posting or sharing content that is unlawful, abusive, defamatory, obscene, offensive, hateful, or otherwise objectionable
  • Sending unauthorized or unsolicited promotional or commercial communications (spam)
  • Collecting or harvesting data through automated means, including spyware or similar technologies
  • Uploading or transmitting viruses, malware, or harmful code intended to disrupt or damage systems
  • Attempting to reverse engineer, decompile, or otherwise interfere with the website’s software or functionality
  • Encouraging or assisting others to engage in any of the above prohibited activities

Colors & Product Display

We make every reasonable effort to accurately display the colors and images of our products. However, slight variations may occur due to differences in photography, lighting conditions, and individual device screen settings. Such variations do not constitute defects.

Legal & Payment Information

KHAKAA INTERNATIONAL TRADING – FZCO operates and maintains the https://soie.pk/ website (“Site”). The United Arab Emirates is our country of domicile, and all transactions, disputes, or claims arising from the use of this website shall be governed and interpreted in accordance with the laws of the UAE.

We accept payments via Visa and MasterCard debit and credit cards in AED. The price and currency displayed at checkout will match the amount shown on the transaction receipt and charged to your card.

We do not engage in business with or provide services to individuals or entities located in countries sanctioned by the Office of Foreign Assets Control (OFAC).

User Eligibility & Responsibilities

Users under the age of 18 are not permitted to register or conduct transactions on this website. By using the website, you confirm that you meet the minimum age requirement.

The cardholder is responsible for retaining copies of transaction records as well as reviewing Soie policies and rules.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.